The information we collect
We collect and process "personal details" (details which may be used to contact you, such as your full name, (postal) address, telephone number, email address and MSISDN ("('mobile station integrated services digital network number'") and/or details relating to SMS messages received from or sent by Provider, "financial details" (such as credit card numbers, information about your bank account numbers or passwords) or "demographic and user's details" (information provided by you or which we collect, that is neither personal nor of a financial nature, but which is required for our Service to work properly and is necessary for payment of our Service, such as the nature of the Service, the make and type of your mobile telephone, start dates, the end and duration of your use of the Service, the type of browser you use, web browsing patterns and your IP address), associated with the Service. We reserve the right to pass on your personal details, your financial details and/or demographic and user details ("the Details") to your mobile network provider and/or your gateway service provider in order to guarantee payment of the amounts owed. Information of this kind collected by the Provider may be stored and processed in the country where the Provider or companies associated with the Provider in a group have facilities. By using the Service you are agreeing to the cross-border exchange of your Details.
How we use your details
If you should select to "opt-out" of us sharing your personal details with business partners for commercial purposes, we would ask you to inform us of this at the point you provide us with your personal details. If you change your mind at a later stage you can send an email to the address referred to on the Sites or via the Service you have been informed about. You are also able to call us on our Customer Service number, which can be found in the Specific Terms & Conditions. After this point we will no longer share your personal details with third parties. We would like to point out that the removal of your personal details or changes requested by you will not take effect immediately. We use anonymised personal details for internal purposes and in order to help us in offering the Service and for interactions with visitors to our Sites. We also reserve the right to individualise anonymised data and to adapt the Service to you and to send you targeted advertisements based on "keyword searches". We may also combine the Details we collect with third parties or generally available details with your Details.
When you register for the Service or for the use of other aspects of the Service, we will collect your mobile telephone number and the identity of your mobile network provider. By using the Service you are agreeing for us to provide your mobile telephone number to our partners and third partners where this is necessary for processing your transactions. These third parties may consist of mobile network providers and/or gateway service providers which are used by the Provider in order to process the transactions. We may utilise third parties hired by us to help us operationalise the Service for you, such as authorisation of your transactions and we may share these details with these parties for limited purposes. If our company is sold or merged with another business or the company is declared bankrupt, some or all of your collated details will be passed on to a third party. Finally, we may provide your details to certain parties if required by law or where this safeguards the security of the Provider or users of the Service.
18 + or older
Neither the Service nor the Sites are intended to be used by children. There may be instances that we inadvertently collect personal details from users who have not reached the age specified in the Specific Terms & Conditions. These details will be removed.
The Sites may contain links to other websites. The Provider has no control over these websites and is not responsible or liable for the availability or content, advertisements, products or other material stored on these websites. The Provider cannot be held responsible or liable, either directly or indirectly, for any damage or loss resulting from or caused by another user relating to the above. Your access to and use of the linked websites, including the contents therein, is entirely at your own risk.
The safeguarding of your details is of great concern to us. We employ the best industrial technology to safeguard the security of your information. Unfortunately, there is no 100% guarantee that the data transfer via the internet and via the mobile communication network is safe. The consequence of this is that, although we will do everything we can to protect your details, we are unable to guarantee that the information you send through us is totally secure.
Access to your information